Direct Online Reservation System  
  The ONLY web-based online reservation system
developed BY accommodation owners
FOR accommodation owners
 

 

Feature List

Reservation Inbox:

  • Feature rich interface that simulates the ease of use of an email client.
  • Basic and Advanced Search mechanism for all reservation and customer records.
  • Folders for sorting Upcoming, Current, Past and Trashed reservations.
  • Custom folder creation for further reservation sorting.
  • Each customer record has access to all past and present reservations.
  • Fully editable reservation details, including billing/contact information as well as reservation details such as Arrival Date, Total Amount Charged etc.

Rooms:

Each room has the following...

  • Fully editable Room Title
  • Image upload utility.
  • Room Description field.
  • Total Inventory amount specification.
  • Default room price which applies to all dates unless modified.
  • A control for Guests included for default price
  • Controls for Extra adult and child fees
  • The ability to specify a Maximum number of guests per room.
  • Custom receipt message editor.
  • A Bed configuration field.

Packages:

Each package has the following...

  • Fully editable Package title
  • Ability to set inventory and rate amounts for 1 or multiple room types.
  • Base price per day amount that is added to Room rate (flat rate or percentage)
  • Room rate discount utility (flat rate or percentage)
  • A control for Guests included for default price
  • A system to set Extra adult/child fees with ability to set different amounts for different days of the week.
  • Start Date/End Date controls to make package appear and disappear automatically from inventory.
  • Package Description field.
  • Custom receipt message editor.
  • Image upload utility (ability to use Room image)
  • Minimum Stay Limit system, to restrict reservations to a minimum of nights.
  • Hot Deal Packages which show as Hot Deals on a special page and are highlighted in the search results.

Availability:

  • Controls for all rooms and all dates to specify custom availability.
  • Minimum Stay Limit system, to restrict reservations to a minimum of nights.
  • Printable availability matrix page to allow for hard copy records.

Rates:

  • Controls for all rooms and all dates to specify custom rates.
  • Check box for each date and room to mark as a Hot Deal.
  • Seasonal Rate system, to easily setup rate ranges by date (with values for each day of the week) and per room type.
  • Printable rates matrix page to allow for hard copy records.

Inventory Alert:

  • System to create low inventory alerts that can be automatically emailed and faxed to an address you specify.

Reminder Setup :

  • System to create welcome screen notifications if data has not been updated in a time frame that you specify.

Affiliations:

  • System to create low inventory alerts that can be automatically emailed and faxed to an address you specify.

Mass Mailer:

  • Bulk email system that allows admin to send email campaigns to past customers and custom databases.
  • Email campaign log.
  • Interface to upload new compatible database.

Manage System:

  • Fully editable accommodation information section (business name, website, address etc.)
  • 8 Credit Card options each enabled via a checkbox.
  • Ability to specify offline reservation processing or Live Payment Gateway (Authorize.net)
  • Privacy Policy editor.
  • Customizable Tax Rate field.
  • Master switch for Hot Deals.
  • DORS System template editor to modify the look and feel of your DORS system.
  • Billing details section for changing the way you pay for DORS.
  • Fully editable contact and billing information section.
  • Confirmation/Order Receipt email editor, with a ability to create unique emails for each room type and package.
  • Reservation Delay control to crate buffer for Arrival dates.
  • Customizable message system for system error messages.
  • Email communication editors to allow admin to customize reminder messages sent to customer.
  • Custom Order form field system to allow creation of custom fields on the customer order form.

Support:

  • Fully integrated support ticket system to keep you in contact with the DORS support staff.

Help:

  • A complete manual offering explanations of every feature in the DORS system.

Reports:

  • There are 5 types of reports currently offered through this system. A brief overview of each appears below.

    Reservation by Order Date- A list of booked reservations for the date range specified, sorted by the date the reservation was made.

    Reservations by Arrival Date- A list of booked reservations for the date range specified, sorted by the arrival date.

    Reservations by Departure Date- A list of booked reservations for the date range specified, sorted by the departure date.

    Denial Report- Reports the total number of times users searched for availability, and the number of times searches failed for no availability, minimum stay requirements, and reservation delay.

    Conversion Report- Compares the number of availability searches with the number of bookings during the specified date range.

    Booking Lead Time- Analyzes the number of days between the booking date and the arrival date during the specified period.

    Affiliation Report- Reports the total number of times your accommodation was displayed on a PortalDORS search and how many times a user clicked through to your DORS system.

    Inventory Repor-t Reports the total number of times inventory warning levels have been reached for your defined inventory alerts during the specified period.

    Sold Out Report- Reports the days in which there is no room and package availability during the specified period.